Our Smart Working and Business Continuity solutions have the goal of limiting the damage caused by events, whether due to natural causes or human error, which impact the business and have economic, managerial and administrative consequences.
Through the analysis of business processes, it is possible to make work independent of IT infrastructures or physical locations, in order to guarantee the operational continuity of services considered fundamental for the company.
Corporate VoIP Smart
The SMART VoIP solution enables better management of the company's telephone system and communication flows. A virtual switchboard in the cloud is ideal for reducing hardware and maintenance costs but also for supporting smart working and remote working. The offer includes the following services:
- cloud-based VoIP switchboard
- IVR service with voicemail and call recording
- no limit of users
- queue and call group management
- predictive services
- integration with management software
Corporate CRM
A CRM solution combining sales, service and marketing modules, suitable for managing all types of business and improving business processes. The offer includes the following services:
- cloud-based VoIP switchboard
- cloud-based corporate CRM system
- sales network management
- leads management
- appointment management
- integration with management software
- integration and management of marketing campaigns
Corporate Project Management
Our Project Management solution is designed to improve and optimise the workflow within your company. The offer includes the following services:
- project management system and groupware
- leads management
- user management
- task management
- attachment management
- integration with management software
Infrastructure Management
Infrastructure Management solutions cover all the needs for management and control of the company's technological infrastructure, to guarantee the continuity of operational processes and minimise the risks of an unforeseen interruption to services. The offer includes the following services:
- on-site inspection
- infrastructure analysis and documentation
- creation and management of business documentation
continuity and contingency plan - backup and disaster recovery management
- 1-level help desk
