Policy and Certifications

In order to satisfy our clients’ needs we have implemented a Quality Management System in conformity with the ISO 9001:2015 code, a clear effort to continuously test and improve all the company processes, with a particular attention to the most innovative ones. The ISO 9001:2015, which specifies the requirements of a Quality Management System (QMS), is part of the ISO 9000 family of norms, published by the International Organisation for Standardization (ISO), and establishes the criteria that businesses can employ so as to show their ability to offer products and services meeting customers’ and normative requirements.

With this certification, we are committed to ensuring best practices in information security, demonstrating our ongoing commitment to data protection. We offer an independent and qualified audit to ensure that information security management complies with the international guidelines set by the standard, promoting trust and transparency to customers and partners.

To certify our group as a punctual, trustworthy, efficient and eco-friendly supplier, we have implemented a Management System compliant with ISO 14001:2015 code. Our aim is to include all our staff, customers, suppliers and partners in a raising sensibilization on problems deriving from the environmental impacts of certain activities. ISO 14001:2015 relates the requirements for an Environment Management System (EMS), providing a picture to help companies make their environmental performances better, fulfill the compliance obligations and reach their environmental goals.

To promote equality and an inclusive work environment, we have adopted UNI/Pdr 125:2022 guidelines. This certification specifies the requirements for a management system promoting gender equality in businesses, and the necessary regulations to evaluate and improve inside politics and processes. Developed from the Italian Standards Body (UNI), it represents a necessary instrument which shows our dedication in the creation of a fair environment, respectful of all kinds of differences.

The international standard ensures a safe and clean work environment, reducing all risks and improving the prevention of any incident. This certification comes from a rigorous evaluation process and the implementation of security management and personnel training measures. Such a recognition strenghtens our business culture which is focused on the wellbeing of our employees and on sustainability, and offers improvement opportunities and performances growth.

Thanks to the ISO 37001:2016 certification we guarantee our engagement in the prevention of corruption and the promotion of our business integrity. This international standard defines the requirements for an efficient anti-corruption management system and promotes an ethical and transparent culture into the Group, enforcing the relationships of trust among employees and third parties.

To certify our Group as a timely, reliable and quality-oriented IT service provider, we have implemented a Management System in accordance with ISO 20000-1:2018. Our goal is to involve all staff, customers, suppliers and partners in ensuring high standards in IT service management and continuous improvement.
ISO 20000-1:2018 specifies the requirements for an IT service management system, providing a framework to help companies plan, implement, manage and improve the quality of services while fulfilling contractual obligations and customer needs.

The international SA8000 certification acknowldges our engagement aimed at social responsibility, guaranteeing the respect of rigorous ethical criteria, such as the right to a safe work, the protection against every form of exploitation and the promotion of decent work conditions. SA8000 reflects our mission of operating with integrity, always focusing on the wellbeing of our employees as well as that of the communities we preside.

Internet&Idee prioritizes the security of information implementing an Information Security Management System (ISMS) compliant with UNI CEI EN ISO 27001:2013 code. Among its main objectives is to guarantee the confidentiality, integrity, availability, authenticity, privacy and control of the company information. Our Executive Board is committed to define roles and responsibilities, and to integrate the ISMS in all business’s processes, to monitor threats and promote a steady security culture. Every staff member has to actively contribute, and the company politics must be periodically examined and implemented. The board makes sure that the resources employed are adequate, and establishes clear goals for the protection of information.

Our mission is to offer high quality services exceeding our customers’ expectations while respecting the environment and the workplace safety. In order to consolidate our reliability for the public and private sector in what concerns the development and design of software solutions, web consultancy and testing services, we adopt a system integrated with UNI ISO 9001 and ISO 14001 norms, guaranteeing a total compliance with existing laws, the environment protection and the safety of all our employees during working hours. Internet & Idee is dedicated to a continuous improvement process, also achieved through the training of our staff and the desire to make our suppliers perfectly aware of the adopted policy.

Internet&Idee wants to assure gender equality and the professional growth of all its employees, giving value to every difference and developing female empowerment. This policy promotes a cultural model which builds social value and supports business development. Practical actions include: neutral selection and hiring according to gender, a career management based on merit and results, wage equality, support to parenthood and to childcare, work-life balance and the prevention of any kind of abuse.

I&I has decided to adopt a Social Responsibility Management System compliant with norm SA8000, so as to meet its clients’, employees’ and stakeholders’ requirements. This system guarantees the protection of human rights as well as labour rights, a healty and safe environment, the absence of forced or child labour and an equal treatment for everyone. The Company complies with national and international rules, promotes social responsibility and appoints a system manager who makes sure the requirements of the said norm are always respected. I&I is fully committed to a continous improvement process, and to a transparent communication with its staff and the parties involved.